Carolina Back Institute takes great pride in the value that we bring to everyone that we treat. The statements below illustrate what just a few of our patients think of their relationship with Carolina Back:
Dr. Bhat, Thank you so much for my correct diagnosis and treatment. After many years of suffering with pain in my left hip. Thanks to you, I am almost pain-free and can live a normal life. And this was accomplished with no expensive tests, just by listening and believing my story. Oh! And an injection in just the right spot, of course! Thank you with all of my heart!!!!
I have enjoyed a wonderful vacation in Upstate NY with my family and old friends. Because of your wise, careful, and compassionate recommendations for my pain control. Neema Patel, you have made it possible for me to recapture my joy. I thank you!
I would rate my experience at CBI a 10 out of 10. With each visit my experience is always good whichever doctor I see. Today I saw Neema Patel, NP and I would recommend her and Carolina Back to any of my family members or friends!
I have seen Dr. Bhat and the Physician Assistant, Kathy Odom. I love this practice!! There is never a long wait, everyone who I come in contact with is very sweet and attentive. They have helped me live my day to day life even with chronic pain. I visited the Carolina Back Institute after not being helped or even listened to after visiting 3 different Orthopedic Clinics. What a releif, they listen and most importantly they HELP! I need double knee replacements and we are trying to postpone that until I am older. They have helped me manage pain while I get on a path to a healthier weight. I never mind going to the "doctors" when it means Carolina Back Institute!! Thanks Dr. Bhat and Dr. Odom!!
After 9 years of pain and thousands of dollars spent on MRI's, nerve test, circulation tests, physical therapy, steroid injections. I finally came to Carolina Back Institute and Neema Patel, NP tried trigger shots in the muscles and they actually worked. The next day I was actually on my feet that night without having to take medicine which was the first time in over 9 years. I couldn't believe it! I had pain (ache) in my legs and would have to get off of my feet by 6 or 7 pm every night with medicine. So the fact that I can do things at night again, I can actally LIVE!
I found Dr. Bhat through my primary care Doctor and after doing a few procedures he recommended the spinal cord stimulator and I have gone from over 20 years of having back, leg, and foot pain to not having any pain at all. I feel as though Dr. Bhat and Carolina Back Institute has been a great blessing.
Thank you Neema Patel, NP for your kind and wise care! When a patient is suffering and afraid, understanding and compassion are critical. I appreciate your attention to my problem and your dedication to helping me find relief. Sincerely
The entire staff has been very friendly especially Evan, Kelly B, Dawn and Dr. Dhaliwal. They have made me feel very comfortable and happy to be here even though I receive shots for pain. They are all very pleasant from the time I arrive until I leave.
Our experience at Carolina Back with Dr. Dhaliwal was excellent in every way. The best experience we have ever had here with a Doctor. We would recommend Dr. Dhaliwal to anyone as he ranks a 10 on a scale of 1-10. Dr. Dhaliwal is kind, sincere, knowledgeable, conservative and patient. Thank you Dr. Dhaliwal!!!!!
I came into Carolina Back with severe leg pain due to a nerve being crushed in my back. Dr. Dhaliwal was thoughtful and very professional. The shot in the back worked. He was very caring. Thank you Dr. Dhaliwal!
Dr. Bhat is wonderful. He is very attentive and seems interested in the patient's goals, fears, successes & progress! On a scale of 1-10, Dr. Bhat is definitely a 10.
Neema Patel, NP- Dear Neema-Thank you for all your good care! I've just come off of a six day trek in the Nepal Himalayas and I know I couldn't have done it without you, your nurse, and the PT staff. You are the BEST! I am sending this to you from India. I've thought of all of you often as I have completed this challenge! Thank you!
Catherine Santello, PA-C is always wonderful, she listens to what you are saying, always gives you an answer to whatever it is. I've never had a more caring, sensitive, professional or one that understands the problems with my body more than Catherine. Thank you!
I feel 99% better. Can't beat that! THANK YOU!
I am 49 years old and employed full time in healthcare. I have been trying to get help for lower back pain that was preventing mefrom getting more than 4-5 hours of sleep a night for over a year. I had tried medications, exercises, chiropractic manipulations, and spinal decompression without much improvement. I am very glad I called CAROLINA BACK. After my first treatment I was 75% better and could sleep again. I have completed the suggested 3 injections course and I am thrilled to say I am 100% improved. I can function again. The staff was not only helpful but my appointment times were always kept promptly and they are very friendly and proficient. I have and will continue to recommend Carolina Back to my friends and family.
I had a serious back injury in June 2010 that put my life in jeopardy! I could have lost my job, my home & my way of life with severe stress and strain on my family. Thanks to the amazing TEAM that Carolina BacK Institute is, I am back to work & back to good health. I suffered an extrusion of L3 & Herniation/Bulging of L3-L4 & L4-L5. Dr. Gwinn is Board Certified in Neuromuscular & Electrodiagnostic Medicine. He performed the EMG which confirmed the necessary treatments. From Medical/Clinical Staff (X-Ray Techs, MA's, Nurses, Doctors/PA's/& Physical Therapists) to billing, arranging tests needed at other facilities, CBI-Cary and N Raleigh GOT ME BACK TO HEALTH!
I have suffered with severe fibromyalgia for several years. I have tried various medications and exercises and physical therapy. For the first time in years I have acquired relief of severe head, neck and back pains with proper medications and injections received due to thorough examinations and x-rays. I am so thankful to have the option and opportunity to acquire treatments and relief of the very debilitating pain caused by fibromyalgia and osteoporosis. Dr. Gwinn is very thoughtful, thorough and caring when observing, examining and diagnosing patients' needs. I would highly recommend Dr. Gwinn and Carolina Back Institute. Each patient is treated very professionally and courteously.
I had chronic headaches due to a damaged disc in my neck. After 12 years or so of trying doctors, chiropractors, neurosurgeons and vitamins I heard of Carolina Back Institute. After a thorough evaluation from CBI, they recommended an epidural steroid injection. The procedure was almost painless and the results were phenomenal. Headaches are gone and I feel great. It's like a new lease on life. I was very pleased with the entire staff at CBI. I felt welcomed and comfortable at all times.
Thank you Dr. Gwinn for all you have done for me in the past months to try to ease my pain and to make things easier for me. I feel that you have gone beyond what a lot of others would have done in an effort to help me and you will forever be in my thoughts and prayers for it. I feel that this in no small way will improve my life. Again, thank you.
I have been a patient of Dr. Gwinn's for many years. Dr. Gwinn helps me with pain management. His many years of experience and up-to-date medical knowledge have been a blessing to me. He listens and cares and advises with the best medical treatment for my chronic conditions. Dr. Gwinn understands the frustration of being disabled. He truly helps me understand my health problems and gives the very best medical treatment possible. The entire staff is very polite, knowledgeable and caring. I highly recommend Dr. Gwinn.
I am writing this testimonial to let you and other people know there is help for your back and head out there. I often thought there was no help until I heard of Carolina Back Institute. My treatments have done wonders. You can never know how much it has helped and I am a walking testimonial for you and your staff. Keep up the good work.
'Patience with patients' could easily be Dr. Gwinn's motto. I've been seeing Dr. Gwinn for several years for degenerative joint disease and cervical spondylosis. I'm often depressed about my situation and things I can no longer do. When I leave the examining room, he has addressed every issue with me. I find his bedside manner to be impeccable and the best medicine ever. The nursing and office staff are wonderful and I must also mention the staff in the physical therapy department are also great. Thank you all!
I was referred to Dr. Gwinn by the physical therapist that was coming to my house after I hurt my back in 2004. He told me great things about him and he was not wrong. Dr. Gwinn always takes the time to listen to me, and answers all the questions I have. I could not have asked for a better and more caring doctor--great bedside manner! Anybody I know who has back problems, I refer them to him. Dr. Gwinn and his staff are amazing. I wish there were more doctors like him.
After years of suffering with back pain I was referred to Dr. Gwinn at Carolina Back Institute. What an amazing experience! It is not very often where you are treated as a person, not a chart number. Dr. Gwinn and his staff have gone above and beyond in assisting me with alternatives to help relieve my pain. They are personable, compassionate, professional and above all genuinely concerned about the well being of their patients. I highly recommend anyone that is suffering silently to make that call to CBI today. You won't be disappointed.
I had a spinal cord stimulator implanted in September 2007. The results have been better than I expected. The goal was to relieve my pain by 50%. I had lower back, hip and leg pain. I would recommend the stimulator to someone like me that has exhausted all other options including physical therapy and surgery. My quality of life is improving daily.
A BIG 'thank you' to Dr. Gwinn and NP Patel for the prompt, courteous and professional services they provided me during an extremely difficult time. On Monday evening I was in the emergency room with extreme lower back pain, which limited my mobility almost entirely. I was able to get into CBI the next morning for a complete evaluation - including an MRI and medication that lessened my pain. Over the course of the next few weeks, through a combination of exercise and medication, I was able to progressively increase my activity level while decreasing the pain by nearly 100%! I'd absolutely recommend CBI to anyone who needs 1:1 attention in a caring, professional environment. Thanks for all you do!
You have such an amazing, kind, caring staff. I appreciate so much always getting such immediate care and attention both during the surgery and aftercare. I love that you all take the time to actually listen to my needs, how I am feeling, and always do your very best to make me feel comfortable. Though I am still having back pain and discomfort I know you are always doing all that you can to make me feel better. It has been difficult finding the right place to go and I am so lucky to have found you. I hope you truly know my gratitude for putting my needs first and truly caring about 'the patient.'
I have been a patient at the best facility in NC for several years. I came in several months ago with severe foot pain. During this visit a new treatment was discussed. At this time I was willing to try the last treatment. I couldn't bear any pressure pressed against the heel area. My first treatment I got relief. I was amazed. I could place my foot down flat and walk. I was pain free for the first time in almost 24 hours. Thereafter, a slow terrible pain returned. Throughout my series of treatments the pain has been tolerable. By the end of the treatment session, my pain level has decreased by 90%. I have to do my part of therapy at home as well to minimize the level of the other 10%. I suggest anyone with plantar faciitis try this type of laser treatment if you're tired of foot pain and want relief. I appreciate the doctors and nurses and the entire staff here at Carolina Back. They truly have helped me over the years, giving me some normalcy to living a painless, tolerable life. Keep up the good work staff.
On a recent visit to Carolina Back Institute Dr. Gwinn asked me about my leg and how long had it been swollen and I said about 2-3 weeks. He could have just treated me for the pain from spinal stenosis but said I needed to go to the hospital to see if I had a blood clot. I didn't, but was ready to have a heart attack because I was so full of fluid. I think Dr. Gwinn saved my life by putting my health before his fees. You don't have to see Dr. Michael Gwinn to get a great doctor, but if you get him you will have a person interested in your health and well-being. I really think he saved my life and his nurse Peggy is great to deal with.
The laser treatments that I've received here at Carolina Back have greatly improved my lower back pain. The staff is always helpful and friendly.
I had to say thank you, thank you, thank you to your office, but especially to PA Santello…she saw my husband Robert Petro, on Friday and he was desperate for a solution to the pain he had been experiencing for a week. He had gone to his primary doctor and found NO relief. We were desperate for pain relief, a diagnosis and SLEEP! By the first dose of the prescribed prednisone, he was already feeling some relief, and then took his bedtime prescription AND SLEPT! Almost a whole night's sleep, and he woke up almost like his old self - rested and not in pain. He is not cured, and we know there may be more treatment necessary, but wanted to say THANK YOU for a quick appointment, for listening, for acting, and for the proper prescription for almost immediate relief. BIG SHOUT OUT TO ALL OF YOU! By the way, when my husband is in pain and not sleeping, I am in pain and not sleeping…so we both say thank you!
I have been a long-standing patient of Carolina Back Institute. When I became a patient I had been diagnosed with severe degenerative neck and back disease with the recommendation of surgery. I was in pain and could not do any of the things that I enjoyed greatly of life. Everyone here has been helpful and time-conscious. I was especially happy to receive treatment that made me feel as though I was the only patient Dr. Lackmon was treating. I have not had the surgery that was advised in 1997, yet my quality of life has returned with the care of Carolina Back team of specialists.